Privacy Policy

Myika AI ("Myika," "we," "us," or "our") operates the myikaai.com platform (the "Service"), a SaaS analytics platform designed for cannabis dispensary operations. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect personal information necessary to provide our services. This includes your name, email address, and authentication credentials, which are managed through our authentication provider, Clerk. We may also collect your organization name, role, and contact preferences.

1.2 Point-of-Sale (POS) Data

To provide analytics and reporting services, you may upload or connect point-of-sale data from your dispensary operations. This data may include:

• Sales transaction records and revenue data
• Product catalog information (names, categories, pricing)
• Employee performance and scheduling data
• Inventory and stock information
• Customer transaction summaries (anonymized where applicable)

You are responsible for ensuring that any data you upload to the Service complies with applicable laws and regulations, and that you have the necessary rights and authorizations to share such data with us.

1.3 Usage Data

We automatically collect information about how you interact with the Service, including pages viewed, features used, actions taken within the platform, time spent on various sections, and the dates and times of your visits.

1.4 Device and Browser Information

We may collect technical information about the device and browser you use to access the Service, including your device type, operating system, browser type and version, screen resolution, and general geographic location (derived from IP address at the city or region level).

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Analytics Services

We process your POS data to deliver the core functionality of our platform, including generating dashboards, analytics reports, sales insights, employee performance metrics, and operational recommendations tailored to your dispensary.

2.2 Reports and Insights

We use your data to create customized reports, trend analyses, and actionable insights that help you optimize your dispensary operations, improve profitability, and make data-driven decisions.

2.3 Platform Improvement

We use usage data and feedback to improve the Service, develop new features, fix bugs, and enhance the overall user experience. This includes analyzing how users interact with the platform to identify areas for improvement.

2.4 Aggregated and Anonymized Industry Insights

We may use your data in an aggregated and anonymized form to generate industry-level benchmarks, trends, and insights for the cannabis dispensary sector. This aggregated data is stripped of all personally identifiable information and cannot be used to identify any individual user, dispensary, or business. These anonymized insights may be shared publicly or with third parties to benefit the broader cannabis industry.

You may opt out of having your data included in aggregated analytics at any time by contacting us at contact@myikaai.com.

2.5 Communications

We may use your contact information to send you service-related communications, including account notifications, security alerts, updates about the Service, and responses to your inquiries or support requests.

3. Data Storage and Security

3.1 Infrastructure

Your data is stored using Supabase, a secure cloud infrastructure provider. Our application is hosted on Vercel. We leverage industry-standard cloud infrastructure to ensure reliability, scalability, and security of your data.

3.2 Authentication

User authentication is managed through Clerk, a trusted third-party authentication provider. Clerk handles the secure storage of your login credentials, session management, and multi-factor authentication capabilities.

3.3 Encryption

We employ encryption to protect your data both in transit and at rest. All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security). Data stored in our databases is encrypted at rest using industry-standard encryption protocols.

3.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Your data is used solely to provide and improve the Service as described in this Privacy Policy.

3.5 Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

4.1 Service Providers

We share your information with trusted third-party service providers who assist us in operating the Service. These providers are contractually obligated to protect your data and may only use it for the purposes we specify. Our current service providers include:

• Clerk — Authentication and user management
• Supabase — Database and cloud storage
• Stripe — Payment processing and billing
• Vercel — Application hosting and deployment

4.2 Anonymized Aggregate Data

We may share anonymized, aggregated data publicly or with third parties for the purpose of providing industry benchmarks, research, and insights. This data does not contain any personally identifiable information and cannot be traced back to any individual user or business.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request). We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service of any change in ownership or uses of your personal information.

5. Your Rights

You have the following rights regarding your personal information. To exercise any of these rights, please contact us at contact@myikaai.com.

5.1 Access

You have the right to request a copy of the personal information we hold about you and the POS data you have uploaded to the Service.

5.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

5.3 Deletion

You have the right to request the deletion of your personal information and all associated POS data from our systems. Please note that we may retain certain information as required by law or for legitimate business purposes, such as maintaining anonymized aggregate data that has already been generated.

5.4 Data Export

You have the right to request an export of your data in a commonly used, machine-readable format.

5.5 Opt Out of Aggregated Analytics

You have the right to opt out of having your data included in our anonymized, aggregated industry insights and benchmarks. To opt out, please contact us at contact@myikaai.com. Opting out will not affect the core analytics services provided to your account.

5.6 Response Time

We will respond to all data rights requests within 30 days of receipt. If we require additional time, we will notify you of the reason and the expected extension period.

6. Cookies and Tracking

6.1 Authentication Cookies

We use cookies managed by Clerk for authentication purposes. These cookies are essential for maintaining your login session and ensuring the security of your account. They are strictly necessary for the operation of the Service and cannot be disabled.

6.2 Local Storage

We use your browser's localStorage to save your preferences and settings within the platform, such as dashboard layouts and display options. This data is stored locally on your device and is not transmitted to our servers.

6.3 No Third-Party Tracking or Advertising

We do not use third-party tracking cookies, advertising cookies, or any form of cross-site tracking technology. We do not serve advertisements on the Service and do not share your browsing data with advertising networks.

7. Age Requirement and Children's Privacy

The Service is designed exclusively for use by licensed cannabis dispensary operators and their authorized personnel. Due to the nature of the cannabis industry, the Service is intended only for individuals who are at least 21 years of age.

We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected personal information from a person under 21, we will take steps to delete that information promptly. If you believe that we may have collected information from a person under 21, please contact us immediately at contact@myikaai.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated Privacy Policy on this page with a revised effective date. We may also send you an email notification for significant changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: